PRIVACY POLICY
1. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your data
Restrict or object to certain uses of your data
To exercise any of these rights, contact us at info@sapologiestudio.com. We aim to respond within the legal timeframe.
2. What We Collect
We collect data such as your name, email, shipping address, and payment information to fulfill orders and provide customer support. This may also include your IP address and browser behaviour.
3. How We Use Your Data
We use your personal information to:
Process transactions and fulfill orders
Communicate order updates and respond to inquiries
Share marketing news and product releases (only if you’ve opted in)
Improve site functionality and user experience
4. Data Retention
We retain personal data only for as long as necessary to complete the purposes outlined in this policy or as required by law. When it is no longer needed, we will securely delete or anonymise your data.
5. Cookies & Analytics
We use cookies to enhance your browsing experience and tools like Google Analytics to monitor website performance. These may collect IP addresses and user interaction data. You may disable cookies in your browser settings and opt out of Google Analytics using their official browser add-on.
6. Marketing Preferences
By subscribing to our newsletter or placing an order, you agree to receive marketing communications from SAPOLOGIE STUDIO. You can unsubscribe at any time via the link in our emails or by contacting us.
7. Sharing Your Data
We do not sell your personal information. However, we may share limited data with trusted third-party services — such as payment gateways and logistics providers — strictly to complete your transactions and deliver your order.
8. Third-Party Services
We partner with secure platforms such as Shopify, Stripe, and PayPal to manage payments and logistics. Your information may be subject to their respective privacy policies, which we recommend reviewing for full transparency.
9. International Transfers
In some cases, your personal data may be transferred or stored outside the UK or EU. When this happens, we ensure the appropriate legal and technical safeguards are in place to protect your data in accordance with applicable laws.
10. Security
We take the protection of your personal data seriously and have implemented suitable technical and organisational measures. While we aim to ensure full security, no internet-based method of transmission or storage can ever be completely secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted here with an updated “Last Updated” date. We encourage you to review it periodically.
12. Contact
If you have questions or concerns about this Privacy Policy, contact us at: info@sapologiestudio.com